Privacy Policy

Effective Date: April 4, 2025

Paraclete Health Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or communicate with us through our services, including SMS communications.

What Personal Information We Collect

We may collect the following types of personal information:

• Name, phone number, email address

• Medical information you provide through web forms, messages, or patient portal links

• Communication preferences and message content

• IP address and browser/device information

How We Use Personal Information

We use your personal information to:

• Provide medical services and communicate with you about your care

• Schedule appointments and send reminders

• Send follow-up instructions, lab notifications, or billing updates

• Improve our website and services

• Comply with legal obligations

Who We Share Personal Information With

We do not sell or rent your personal information. We may share your information only with:

• Medical record systems and service providers under HIPAA-compliant agreements

• Legal entities when required by law or in the case of emergencies

• Partners who help us operate our website or communicate with you (e.g., SMS platforms, email providers), under strict confidentiality and privacy rules

SMS consent is not shared with third parties or affiliates for marketing purposes.

Cookies and Website Tracking

Our website may use cookies to understand how visitors interact with the site and improve performance. You can adjust your browser settings to refuse cookies.

Your Rights and Choices

You can opt out of SMS communications by replying STOP at any time. You may request access to or deletion of your personal information by contacting us directly.

How to Contact Us

If you have any questions about this privacy policy or how your data is used, please contact:

Paraclete Health Solutions
Email: drbob@drbobcalhoun.com
Phone: 318 225-9500
Website: https://drbobcalhoun.com

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SMS Terms of Service

Effective Date: April 4, 2025

By opting into SMS communications from Paraclete Health Solutions through a web form, patient portal, or other means, you agree to receive SMS messages related to:

• Appointment scheduling and reminders

• Post-visit follow-up or instructions

• Lab result notifications

• Billing alerts and account notifications

Message frequency may vary. Message and data rates may apply.

• To opt out of SMS at any time, reply STOP to any message.

• For help or assistance, reply HELP or visit https://drbobcalhoun.com.